Privacy Policy

Introduction

BoVitalis ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

Information We Collect

Personal Information

When you contact us or request a consultation, we may collect:

• Name and contact details (email address, phone number, postal address)
• Information about your enquiry or consultation request
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Pages visited and time spent on our site
• Referring website addresses
• Cookie data (see our Cookie Policy)

How We Use Your Information

We use your personal information to:

• Respond to your enquiries and consultation requests
• Provide information about our products and services
• Improve our website and customer experience
• Send educational resources (with your consent)
• Comply with legal obligations

Legal Basis for Processing

We process your personal information based on:

• Your consent (for marketing communications)
• Contractual necessity (to provide services you request)
• Legitimate interests (to operate and improve our business)
• Legal obligations (to comply with applicable laws)

Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist with our operations (email services, website hosting)
• Professional advisors (legal, accounting)
• Law enforcement or regulatory authorities when required by law

Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

Under UK data protection law, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request restriction of processing
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us using the details below.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Children's Privacy

Our website and services are not intended for individuals under 18 years of age. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website with an updated "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

BoVitalis
67 George Street
Edinburgh EH2 3EE
United Kingdom
Email: [email protected]
Phone: +44 131 245 67 94